Creative Responses to Settling New Refugees

Zara’s House in Newcastle quickly responded to Afghan refugee families, especially young wives and children of interpreters evacuated when the Australian military left Afghanistan. The centre offers English classes, citizenship, swimming, driving lessons, sewing, health lessons and school preparation for children.

Hume Community Hub in Victoria settles large groups of Syrian and Iraqi refugees by creating connections and networks, resourcing hubs within primary schools, and hiring staff with relevant cultural and bilingual skills. WhatsApp is used for ongoing communication and content sharing.

Fairfield Public School in NSW sees many refugee families settle quickly in the area. Multiple government and non-government services work together to support families, helping them navigate requirements and easing confusion. The concept of a “soft entry point”, a welcoming, safe space with non-judgemental support is critical for helping refugees feel comforted and guiding them through the settlement process.

Previous Reports

Mid-Year Update 2026
During the first six months of 2026, schools welcomed 9,899 families into their hubs. The Mid-Year Update tells the stories of how our national network of hubs have helped their communities connect, share and learn.
Hub Census 2025 – Key findings
The Hub Census 2025 highlights the significant role community hubs play in building belonging, strengthening early learning, and supporting pathways to participation and employment.
2025 in Review
This report highlights key outcomes, participation and impact from across the national community hubs network in 2025, reflecting progress at a national level and the ongoing support hubs provide to families through schools and local communities.
Mid-Year Update 2025
At the six-month mark of 2025, we look back on some of the stories of impact from our hubs network. The first half of 2025 has brought encouraging momentum – from sustaining a strong national footprint of 98 hubs to continuing the vital support hubs provide to families throughout the school year.
Executive summary: Social return on investment evaluation of the National Community Hubs Program, 2023
This report aims to highlight the impact of the National Community Hubs Program on local communities throughout Australia by estimating the social return on investment of the program in 2023.
Social return on investment evaluation of the National Community Hubs Program 2023
The SROI evaluation concluded that a staggering $65.7 million of social benefits were derived through participation in the community hub network in 2023 – generating a return of $3.50 for every dollar invested.