Report on the Pilot Evaluation of the National Community Hubs Program

The NCHP has a strong commitment to evaluating the Hubs and assessing whether these outcomes have been achieved. In addition, the NCHP has mandatory reporting responsibilities to the Department of Social Security (DSS), which contributes funding to the program.

In 2014, the NCHP underwent a process evaluation, led by Press and Wong, to determine whether the program was being delivered as intended. Findings from this evaluation have been reported in the document, independent Evaluation of the National Community Hubs Program (Press, Wong, Woods, Miller, Rivalland & Sumsion, 2015), and have contributed to the ongoing development of the NCHP.

Previous Reports

Mid-Year Update 2026

During the first six months of 2026, schools welcomed 9,899 families into their hubs. The Mid-Year Update tells the stories of how our national network of hubs have helped their communities connect, share and learn.

Hub Census 2025 – Key findings

The Hub Census 2025 highlights the significant role community hubs play in building belonging, strengthening early learning, and supporting pathways to participation and employment.

2025 in Review

This report highlights key outcomes, participation and impact from across the national community hubs network in 2025, reflecting progress at a national level and the ongoing support hubs provide to families through schools and local communities.

Mid-Year Update 2025

At the six-month mark of 2025, we look back on some of the stories of impact from our hubs network. The first half of 2025 has brought encouraging momentum – from sustaining a strong national footprint of 98 hubs to continuing the vital support hubs provide to families throughout the school year.

Executive summary: Social return on investment evaluation of the National Community Hubs Program, 2023

This report aims to highlight the impact of the National Community Hubs Program on local communities throughout Australia by estimating the social return on investment of the program in 2023.

Social return on investment evaluation of the National Community Hubs Program 2023

The SROI evaluation concluded that a staggering $65.7 million of social benefits were derived through participation in the community hub network in 2023 – generating a return of $3.50 for every dollar invested.